Friday, November 2, 2012

JOB VACANCY Teledirect Telecommerce Sdn Bhd




Teledirect is an outsourced call centre providing services ranging from customer service, telesales and technical helpdesk. We have offices located in Kuala Lumpur, Singapore, Hong Kong, Indonesia and Thailand. Due to an expansion programme in our Kuala Lumpur office we have positions available for individuals looking for an immediate start.

Customer Service Executive- Chinese Market-Kuala Lumpur

Responsibilities:

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards.
Ensure meeting service targets in achieving service, productivity and quality assurance level.
To meet daily targets.

Requirements:

Minimum qualification is SPM with a credit in the English language.
Excellent communication and interpersonal skills in English and Mandarin.
Good PC and Internet skills.
5 day work week, able to work rotating shifts, weekends and public holidays.
Attractive remuneration package which includes shift allowances and incentives
Candidates with customer service experience are encouraged to apply.
Enjoys working in a fast paced environment.
Comprehensive training will be provided for successful candidates

Interested candidates may contact us at the following :-

Teledirect Telecommerce Sdn Bhd Level 9, Quill 7, 9 Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur.
Tel : 03 2731 8821

TARIKH TUTUP: 11 NOV 2012

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